Frequently Asked
Questions:
Do you currently have any
puppies available?
See the “Puppy Availability” tab.
What is meant by the colors
indicated next to the puppy's pictures?
Each puppy is given a color-coded
collar when their first pictures are taken so that we can
identify which puppy is which within the litter. The
pictures are titled with the corresponding "titles", i.e.,
Girl-Pink indicates that female puppy has a pink-colored collar
on. This enables us also to continue to observe a
certain puppy's development, both physically and
chacteristically.
What is the difference
between "On Hold" and "Sold" next to the price of the
pupies?
"On Hold" indicates that a
deposit has been received for a particular puppy. The
puppy is listed as "Sold" when the puppy is paid for in full
and has been picked up by his/her new family. Sometimes a
reservation for a puppy is made and the family changes their
mind switching to a different available puppy because of many
different reasons, which may include color, size or
temperament. So even though a puppy is on hold, he or she
may become available again for adoption.
How much do the puppies
cost?
Prices vary depending on the puppy. Please refer
to the “Puppy Availability” tab which will also include
prices.
At what age can the puppies
go home?
Puppies are fully weaned and ready to go to their new
homes at:
- Labrador Retrievers: Eight weeks of age.
- Miniature Schnauzers: Eight weeks of age.
(There are no exceptions to this as it is now a Texas state
law.)
Are all of your adults and
puppies AKC registered?
Yes. All our adults are purebred AKC (American
Kennel Club) registered.
How do I reserve a
puppy?
Deposit/Reservations: Deposits and reservations
are not accepted until the litter has arrived. You
can request, by email, to be placed on a waiting list to be
notified that a litter has arrived. To reserve a
puppy, the deposit fee is one-half the cost of the puppy,
with the balance due when you pick up your puppy. You
must designate what color, sex, and mother of the puppy you
are reserving.
What is your refund policy
on deposits?
We realize that things come along in life and sometimes
it is necessary to put your puppy plans on hold for a
while. We will be happy to refund your deposit in
full up until the puppy reaches seven weeks of age.
Do you take checks/Pay
Pal?
Yes. We take cash, personal checks, money orders,
cashier’s checks, and Pay Pal online.
How do I purchase a
puppy/get on the waiting list?
To make a deposit/reservation, you can place it through
PayPal or by check. Be sure to indicate which puppy,
color and sex, and the parents you are making the
reservation for. Checks should be made payable to
Twilight Run, Inc. and sent to:
Twilight Run, Inc.
2462 County Road 551
Farmersville, TX 75442
To hold a reservation, remember to include the mother’s
name, sex, and color.
To be placed on a waiting list, simply send us an email
and we will hold your name in case a puppy of the desired
color/sex becomes available.
Do you have a health
guarantee?
Absolutely! We stand behind our puppies
100%. Please see our Health Guarantee, a copy of
which can be found online under Health Guarantees.
What do you feed your
puppies?
We use Diamond Naturals Puppy Food. You will also
get a small bag to take home with you at the time you take
your puppy home.
What do you feed your
adults?
Labrador Retrievers: Diamond Naturals Large
Breed
Miniature Schnauzers: Diamond Naturals Small
Breed.
Where are you
located?
Twilight Run Kennels is approximately 30 miles northeast
of Dallas. We are 20 miles east of McKinney and 3
miles south of Farmersville. We are approximately 15
miles north of Wylie.
What hours are you
open?
We are here 24/7. We do not have regular “open”
hours as we do not have puppies continuously year-round,
but we typically show our puppies and adults from 10:00
a.m. to 6:00 p.m. by appointment. Please note
although we'll allow a quick peek to newborn puppies, you
will not be allowed to hold them until they are at least
“four” weeks of age. We will be happy to set up an
appointment for you to see our puppies and/or adult
dogs.
We respectfully ask that you “not” visit any other
kennels on the day that you visit our kennel. We work
very hard to keep our exposure to outside health issues
that may affect small puppies to a minimum, and we know
that other breeders would appreciate the same courtesy.
Are the puppies
wormed?
Most definitely. Our kennel is on a 40-acre farm
and as such we have other animals and critters around
making worms inevitable. We worm the puppies twice
from 4-6 weeks of age. The worming information is
included in your take-home packet along with the shot
records.
Do your puppies come with
full AKC registration?
Puppies come with limited AKC registration. Full
AKC registration is available at an additional cost.
Please discuss ahead of time with us.
Do you give the puppies
their first vaccination?
Yes. Puppies come with two sets of puppy
shots. We are currently administering Intra Trac III
(Bordetella, Adenovirus Type 2, and Parainfluenza),
and Nobivac DA2PPv (Distemper, Adenovirus Type 2,
Hepatitis, Parainfluenza and Parvovirus). A copy of
the vaccination information we administer is included in
the new puppy owners take-home packet
When will their next
vaccination be due?
We have found that vets vary in their vaccination
scheduling so we recommend that you contact your vet prior
to taking the puppy home, and schedule an appointment to
take your puppy in for its booster shot based on their
recommendations.
Do you protect against
parasites at your kennel?
Absolutely. Parasites are a common organism, as
are worms, and all breeders should protect their puppies
from worms and parasites. We administer Panacur,
Metronidazole, and Albon, which we get from our vet.
They're expensive, but it’s worth it!
Should I take my puppy to
the vet right away?
Your puppy will have had all of the health requirements
administered that will ensure that you take home a happy,
healthy puppy. As part of the health guarantee, you
will have seven days to take your puppy to the veterinarian
of your choice for a puppy check-up.
What is included in the new
owners take-home packet?
- Twilight Run Puppy Health Guarantee/Contract
- A copy of the Pedigree
- Registration Papers from the American Kennel Club
- Shot record
- Articles we hope you’ll find informative and
helpful
- Small bag of Diamond Naturals Puppy Food (Large Breed
for the labs; Small Breed for the schnauzers)
Do you remove the
dewclaws?
Yes.
Do you ship
puppies?
Yes. We ship puppies when the weather allows
throughout the United States. They must be a minimum
of eight weeks of age before they can be shipped. The
cost varies between $300 and $350 depending on the weight
of the puppy.
Do you board
dogs?
At this time we are offering boarding of dogs/puppies
that were purchased from us only. Please email or
call to check on rates and schedules.
Are Miniature Schnauzers
hypoallergenic?
Yes, they are! There is only other breed that we
know of that can make that claim and that is the
Poodle. Schnauzers do not shed, they rarely smell
“doggie” and their fur does not become oily between
baths.
Are you a puppy
farm?
NO! In a puppy farm/mill you will find small cages
stacked, the dogs receive little to no exercise and little
to no human contact. The dogs are unclean and receive
lack of physical care. Here at Twilight Run we invite
you to come and visit if at all possible to see our
facilities. Every part of our facility is cleaned
daily. Miniature schnauzers require regular grooming,
which is done on site. Our daily routine is such that
the dogs are exercised each day going for walks through the
fields in groups of four to six where they can interact
with us, play catch, go swimming, and just plain run.
After their walks, they are released into large play yards
to spend their day lounging in the sun or playing together
with their toys. In the nighttime they are kenneled
for their safety and to enable us to check each one for any
health problems that may be surfacing. All our dogs
here are our pets and we couldn’t love each and every one
of them more. They are our number one priority and
making sure they live a healthy and happy life is our
goal. We really enjoy what we do and we think it
shows!
If you have other questions
that have not been answered here, please contact us through
email at pups@TwilightRunKennels.com
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